Hatching Egg Shipping Info & FAQ


FARM PICKUP:

I will email you as soon as I know when your eggs will be ready for pick up, and you can then schedule a time to pick up your order.

Use code LOCAL6 (for half dozens) or LOCAL12 (for dozens) at checkout to remove the cost of shipping & handling ($12 for half dozens and $22 for dozens).

SHIPPING:

Hatching egg orders are scheduled on a first come first served basis. We ship on Mondays and Tuesdays to avoid eggs being held in transit over the weekend. If you would like your eggs shipped as “hold for pickup” be sure to include the best number for the post office to reach you when you put in your phone number at checkout. 

Shipping and handling is included in the price, shipped USPS Priority. We ship up to 12 eggs per box.

While we cannot control how the eggs are handled during shipping, we can do our very best to ensure that the eggs get to you safely. We package the eggs in foam, wrapped in bubble wrap on every side. We put crinkle paper or shredded paper around the outside, on top, and underneath for added padding and support. Other than the foam and the bubble wrap, packing materials are biodegradable and can go into your compost! We mark boxes with "no x-ray", and Fragile/This Side Up stickers. A packing slip and NPIP 9-3 form will be included for your records. 


My eggs arrived! Now what?

We recommend resting shipped eggs for 24 hours at room temperature to let them settle. Candle them and check for any cracks or detached air cells. Any eggs that arrive with detached air cells will have the best chance of hatching if incubated upright (pointy end down). After the eggs have settled for 24 hours they can go into the incubator! Be sure to check your eggs' specific incubation requirements (time, temperature, and humidity) ahead of time.


My package was damaged in transit, what do I do?

If the worst happens and your package arrives damaged, you need to immediately file a claim with USPS. We can not file the claim for you. When filing a damage claim USPS needs to see the box in the condition it was delivered to you in. Save your shipping box, tracking number, proof of purchase, and photos of any damage. File a claim online immediately for eggs. If you put in the claim online, and it’s not automatically paid to you based on your evidence of damage, you will receive a letter within two weeks requesting you bring your damaged box to your local post office for proof of damage. Our goal is always to get the eggs to you safely so that you never have to deal with the claims process.