Hatching Egg Shipping Info & FAQ


FARM PICKUP:

I will email you as soon as I know when your eggs will be ready for pick up, and you can then schedule a time to pick up your order.

Use code LOCAL6 (for half dozens) or LOCAL12 (for dozens) at checkout to remove the cost of shipping & handling ($12 for half dozens and $22 for dozens).

SHIPPING:

Hatching egg orders are scheduled on a first come first served basis. Please include your preferred ship date in the notes section of your order and we will do our best to accommodate. We ship on Mondays. Be sure to include the best number for the post office to reach you when you put in your phone number at checkout. We instruct the post office to hold your eggs for pickup unless you indicate otherwise - please note in your order notes on the cart page if you do NOT want them held for pickup and instead want them to go out on the truck for delivery!

Shipping and handling is included in the price, shipped USPS Priority. We ship up to 14 eggs per box (1 dozen plus the two extras).

While we cannot control how the eggs are handled during shipping, we can do our very best to ensure that the eggs get to you safely. We package the eggs in foam, one dozen + 2 extras max per box, wrapped in bubble wrap on every side. We put crinkle paper or shredded paper around the outside, on top, and underneath for added padding and support. Other than the foam and the bubble wrap, packing materials are biodegradable and can go into your compost! We mark boxes with "no x-ray", Fragile/This Side Up stickers, and your phone number and "hold for pickup" instructions so you will be notified as soon as your eggs arrive (unless you indicated that you wanted them sent out for delivery). A packing slip and NPIP 9-3 form will be included for your records. 

We include two extra eggs with every dozen ordered. If we don't have extras of the breed you ordered we will include a fun surprise (eggs will always be labeled by breed - we include an egg label key with every order). You will never receive a different species as extras (for example if you order chicken eggs your extras will not be duck eggs). Bantam egg orders will always get bantam extras, and standard sized chickens will always get standard sized extras.


My eggs arrived! Now what?

We recommend resting shipped eggs for 24 hours at room temperature to let them settle. Candle them and check for any cracks or detached air cells. Any eggs that arrive with detached air cells will have the best chance of hatching if incubated upright (pointy end down). After the eggs have settled for 24 hours they can go into the incubator! Be sure to check your eggs' specific incubation requirements (time, temperature, and humidity) ahead of time.


My package was damaged in transit, what do I do?

If the worst happens and your package arrives damaged, you need to immediately file a claim with USPS. We can not file the claim for you. When filing a damage claim USPS needs to see the box in the condition it was delivered to you in. Save your shipping box, tracking number, proof of purchase, and photos of any damage. File a claim online immediately for eggs. If you put in the claim online, and it’s not automatically paid to you based on your evidence of damage, you will receive a letter within two weeks requesting you bring your damaged box to your local post office for proof of damage. Our goal is always to get the eggs to you safely so that you never have to deal with the claims process.